www.SurinameVakantiehuizen.nl: hereinafter referred to as SURINAME VAKANTIEHUIZEN.
Tenant: A natural person who rents or wishes to rent a Vacation Home from the offerings of SURINAME VAKANTIEHUIZEN.
Co-tenant: The person who stays in the vacation home together with the Tenant.
Manager: The person who, on behalf of the owner of a vacation home, performs management tasks for the vacation home.
Consumer: A natural person who rents a vacation home and is not acting in the course of a profession or business.
Third Parties: Any other legal person or entity, other than SURINAME VAKANTIEHUIZEN or the Tenant.
Owner: The rightful owner of a vacation home (or their representative), who has offered the vacation home for rent to SURINAME VAKANTIEHUIZEN.
Offer: An offer as defined in the Dutch Civil Code.
Cancellation: The revocation or termination of the booking.
Booking: A reservation of a vacation home accepted by SURINAME VAKANTIEHUIZEN.
Dissolution: The legal “reversal” of the rental agreement due to a failure to comply with obligations arising from the rental agreement.
Vacation Home: For example, a house offered for rent by SURINAME VAKANTIEHUIZEN as a holiday accommodation.
Stay: The actual use of a vacation accommodation.
These general terms and conditions apply to all offers and quotes from, agreements with, deliveries and services of SURINAME VAKANTIEHUIZEN.
Deviating clauses, agreements, or arrangements are only valid if and insofar as they have been confirmed in writing by SURINAME VAKANTIEHUIZEN. Verbal agreements and/or commitments from employees of SURINAME VAKANTIEHUIZEN are only valid if they are confirmed in writing by authorized employees of SURINAME VAKANTIEHUIZEN. These general terms and conditions apply exclusively to legal relationships between SURINAME VAKANTIEHUIZEN and consumers, and not to legal relationships between SURINAME VAKANTIEHUIZEN and companies or persons acting in the course of their profession.
Offers from SURINAME VAKANTIEHUIZEN are always without obligation and are subject to interim changes. All listings on the SURINAME VAKANTIEHUIZEN website are deemed to have been provided in good faith and are always subject to interim adjustments. SURINAME VAKANTIEHUIZEN is not bound by obvious errors and omissions on its website. SURINAME VAKANTIEHUIZEN accepts no responsibility for general information on the website and information posted there that has been prepared under the responsibility of third parties. The Tenant declares to have taken note of the description of the vacation home by SURINAME VAKANTIEHUIZEN on the website and does not require any further description. Prices always include VAT and the costs of damage insurance but exclude the costs of cancellation and travel insurance and any other costs. Special additional costs such as energy costs, cleaning costs, and local fees determined by the government are listed separately. Prices are based on cost-determining factors (such as price indices, currencies, interest rates, etc.). SURINAME VAKANTIEHUIZEN is entitled to make a proportional adjustment to the prices and rates used in the event of an adjustment of these cost-determining factors. The prices and rates applicable at any given time are exclusively listed on the SURINAME VAKANTIEHUIZEN website. Mention of prices and rates is subject to obvious errors and omissions!
An agreement between SURINAME VAKANTIEHUIZEN and the Tenant is concluded by the confirmation of an electronic (internet/email) booking of a vacation home from the current offer of SURINAME VAKANTIEHUIZEN. After booking, the Tenant receives a booking confirmation/rental agreement that serves as proof of the agreement. (Therefore, please keep this information carefully.) Booking confirmations and rental agreements sent by SURINAME VAKANTIEHUIZEN contain all relevant data for the stay in the booked vacation home. In the interest of a good booking and to prevent misunderstandings, the Tenant is obliged to check the accuracy and completeness of the booked data immediately after receiving the booking confirmation or rental agreement and to report any incompleteness or inaccuracies to SURINAME VAKANTIEHUIZEN within 7 days of receiving the booking confirmation or rental agreement. If such a report is not made within the specified period, the Tenant is not entitled to rely on the incompleteness or inaccuracy of the booking confirmation/rental agreement. SURINAME VAKANTIEHUIZEN always has the right to withdraw a booking without stating a reason.
The tenant is entitled to written cancellation, subject to the following cancellation fees:
The date of the postmark or the date of the relevant email is decisive for the cancellation date. The cancellation of a booking by the main tenant also applies to all co-tenants.
You can insure yourself against cancellation costs through a well-known insurer that works with Suriname Vakantiehuizen.
Modification Fees: For a change to the booking made by the tenant, the administrative costs are €35.
In the event of compelling circumstances beyond our control, the landlord will make a change proposal to the traveler in the form of an alternative offer within 48 hours (2 working days) after the compelling circumstances have occurred. This obligation ceases if the cause of the change is attributable to the tenant.
To confirm the booking, we ask for an initial payment of 50% of the total rental amount. This payment must be made immediately after the reservation or within 7 days.
The remaining 50% of the amount, including the deposit if applicable, must be paid no later than 30 days before arrival at the accommodation.
If a deposit is applicable, it will be charged together with the remaining payment. This deposit will be refunded to you within 7 days after your departure, provided the accommodation is left in good condition.
Note: The following section seems to contradict the 50% down payment rule above, but is translated as it appears in your text.
The payment of the full rental sum (including VAT, insurance costs, and other explicitly mentioned additional costs) must have been made no later than four weeks before the first day of the stay in the booked vacation home.
Payment is made in two installments: a. 30% of the rental sum must be paid within 7 days of booking; b. 70% of the rental sum must be paid no later than 4 weeks before the first day of the stay.
Notwithstanding the provisions in “Payment & Deposit Vacation Home, Apartment, Resort,” payments for late bookings (i.e., bookings within 4 weeks before the first day of the stay) must be paid in full within 3 days of booking. Payment can be made by written or electronic bank transfer of the amount due or by credit card. For payment by bank, the date of payment is the day the rental sum is credited to the bank account of SURINAME VAKANTIEHUIZEN.
Upon request of SURINAME VAKANTIEHUIZEN, the Tenant must provide SURINAME VAKANTIEHUIZEN with proof of payment. SURINAME VAKANTIEHUIZEN is not obliged to notify the Tenant in advance of the expiration of a payment term or to send account statements, etc., unless expressly agreed otherwise. The Tenant never has the right to suspend payment. After the payment term has expired, the Tenant is in default. The Tenant can remedy the default by paying the full rental sum to SURINAME VAKANTIEHUIZEN within 3 days after the default has occurred.
In the event of non-payment or late payment, all legal and execution costs, as well as the extrajudicial collection costs, shall be borne by the Tenant. The extrajudicial collection costs amount to at least fifteen percent of the invoice amount with a minimum of €100.
SURINAME VAKANTIEHUIZEN always has the right to demand security for payment both before and after the conclusion of the rental agreement, with the execution of the rental agreement being suspended until the security has been provided; all this without prejudice to the right of SURINAME VAKANTIEHUIZEN to performance, compensation for damages and/or full or partial cancellation, all without any judicial intervention and without SURINAME VAKANTIEHUIZEN being obliged to pay any compensation.
The tenant may have to pay a deposit for the stay in a vacation accommodation, depending on the conditions of the accommodation. The deposit must be paid together with the total amount 4 weeks before arrival. Failing this, the rental agreement will be considered dissolved on the start date!
The deposit must be paid by the tenant 4 weeks before arrival, unless otherwise specified in the rental agreement and on the stay ticket (voucher). Failing this, the rental agreement will be considered dissolved on the start date! After the stay in the vacation accommodation, the additional costs such as any service and cleaning costs will be settled, and any damage or missing items in or at the vacation accommodation will be offset against the deposit, and the remainder of the deposit will be refunded to the Tenant. Full address and bank details (account number, IBAN and BIC code) of the tenant are known to SURINAME VAKANTIEHUIZEN.
The deposit will be transferred to the landlord 7 days after the tenant checks out.
To confirm your reservation, we request an initial payment of 50% of the total amount. This payment must be made within 7 days of your booking.
The remaining 50% must be paid no later than 30 days before arrival. If the booking is made within 30 days of arrival, the full amount must be paid at once.
With us, a deposit is not applicable. We trust that you will treat our accommodation with respect and care.
In addition to these terms and the rental agreement, local law is always applicable to the situation on-site. Insofar as nothing else is determined by law, these terms and the rental agreement prevail. Unless otherwise specified in the rental agreement or the stay ticket (voucher), the Tenant must pick up the keys of the vacation home from the Owner or Manager of the vacation home between 4:00 PM and 6:00 PM upon arrival at the accommodation address. For arrivals outside the specified time, the tenant must make an appointment with the owner or manager themselves. Unless otherwise specified in the rental agreement or the stay ticket (voucher), the Tenant must have vacated the vacation home no later than the time specified in the rental agreement. SURINAME VAKANTIEHUIZEN is never responsible for the consequences of a later departure than the specified time. In the event of a departure at a later time than specified on the stay ticket (voucher), the Tenant must pay an extra rental amount per day. The Tenant must behave as a good tenant and use the vacation home in accordance with the reasonable instructions for use given by SURINAME VAKANTIEHUIZEN or the owner/manager. The Tenant is legally liable for any damage caused by them or their co-tenants to the vacation home or the items present therein. Any damage must be reported immediately by the Tenant to the Owner or the Manager. Repair or replacement costs must be reimbursed by the Tenant to the Owner/Manager immediately upon their first request. Upon departure, the Tenant must leave the vacation home in a proper condition, which means “broom clean.” The items present in the vacation home must always be returned to their original location (upon arrival). Dishes must be washed and stored in their designated place. The Owner/Manager is entitled to perform a final inspection at the time of departure. If the Owner/Manager observes that (multiple) items have not been returned to their original location or if the vacation home is not “broom clean,” the Owner/Manager is entitled to charge the Tenant for extra (cleaning) costs. The Tenant must use bed linen on beds and is not entitled to use beds without sheets.
SURINAME VAKANTIEHUIZEN is entitled to terminate the rental agreement with immediate effect: a. if, after being given notice of default, the Tenant defaults on the performance of any major obligation arising from the rental agreement and/or these terms; b. if the Tenant, after being summoned to do so, does not behave as a good tenant, in particular if the Tenant, despite warnings from the Owner or Manager, causes serious nuisance to their living environment.
Each vacation home has been carefully selected and inspected by SURINAME VAKANTIEHUIZEN. SURINAME VAKANTIEHUIZEN guarantees the accuracy of the description of the vacation home, on the understanding that a deviation of 15% from the specified living area and distances is considered acceptable. The description and impressions of the vacation home and its immediate surroundings, including amenities, furnishings, facilities, and recreational opportunities, may, by their nature or due to interim changes or seasonal influences, differ slightly from the description on the SURINAME VAKANTIEHUIZEN website. The Tenant is always entitled to submit their grievances to SURINAME VAKANTIEHUIZEN through a complaint. SURINAME VAKANTIEHUIZEN must always handle a complaint adequately and expeditiously, so that the complaint is handled according to standards of reasonableness and fairness. The Tenant must report a complaint, arising upon arrival at the accommodation address or during the stay, no later than 24 hours to the Owner/Manager. The Manager/Owner will try to resolve the complaint on-site without delay. If the observed complaint cannot be resolved on-site with the Owner/Manager, the Tenant must report the complaint to SURINAME VAKANTIEHUIZEN via email to info@surinamevakantiehuizen.nl no later than 48 hours after observation, in order to give SURINAME VAKANTIEHUIZEN the opportunity to still resolve the complaint on-site.
You must at all times give Suriname Vakantiehuizen the opportunity to effect a suitable solution for the complaint during your stay. A premature departure or independently moving to another accommodation than that offered by Suriname Vakantiehuizen releases Suriname Vakantiehuizen from any obligation to compensate. If a complaint, after consultation with the owner/manager and SURINAME VAKANTIEHUIZEN, cannot be resolved to the satisfaction of the Tenant on-site, the Tenant must send the complaint in writing (e.g., by means of a multilingual complaint form to be requested from the Owner/Manager), within 30 days after departure from the accommodation, to SURINAME VAKANTIEHUIZEN, failing which the complaint will not be processed. SURINAME VAKANTIEHUIZEN will handle the complaint within 2 weeks of receipt and, if the complaint proves to be justified, will look for a suitable solution, in accordance with the seriousness of the complaint.
In the event of force majeure, both of a permanent and temporary nature, SURINAME VAKANTIEHUIZEN is entitled to dissolve the agreement in whole or in part or to suspend it temporarily without the Tenant being able to claim performance and/or compensation. Force majeure includes, but is not limited to: threat of war, war, insurrection, riots, strikes, boycotts, traffic or transport disruptions, government measures, scarcity of raw materials, natural disasters, and furthermore all circumstances, extraordinary weather conditions, death of the owner, divorce of the owner, unannounced sale and/or use of the vacation home by the owner, etc., under which full or partial performance of the agreement cannot reasonably and fairly be demanded of SURINAME VAKANTIEHUIZEN. If force majeure occurs while the Tenant has only been able to make partial use of the vacation home, the rental agreement must also be considered dissolved for the time already used.
SURINAME VAKANTIEHUIZEN cannot be held liable for damage suffered by the Tenant or third parties as a result of the stay in the vacation home; the tenant indemnifies SURINAME VAKANTIEHUIZEN against claims in this regard. In particular, SURINAME VAKANTIEHUIZEN is not liable for disruptions in and around the vacation home, such as, but not limited to, disruptions and failure of power and water supplies and technical installations, unannounced or untimely construction work and changes to access or main roads. SURINAME VAKANTIEHUIZEN can only be held liable for damage that is attributable to the gross negligence or carelessness of SURINAME VAKANTIEHUIZEN. Notwithstanding the provisions in the previous paragraphs, the liability of SURINAME VAKANTIEHUIZEN, if and insofar as SURINAME VAKANTIEHUIZEN is held liable in court for the rental agreement on any grounds, is always limited to direct damage and any form of consequential damage is excluded. The liability of SURINAME VAKANTIEHUIZEN is furthermore always limited to the maximum amount that the insurer of SURINAME VAKANTIEHUIZEN will pay out in the case in question.
SURINAME VAKANTIEHUIZEN will always handle all personal data provided to or known by it in accordance with the provisions of the Personal Data Protection Act. SURINAME VAKANTIEHUIZEN will register any eligible processing of personal data with the Dutch Data Protection Authority.
Insofar as not otherwise determined by rules of international private law, Dutch law applies exclusively to the present terms. All disputes arising from the rental agreement or these terms will be settled in the first instance by the competent court in the Netherlands, insofar as the rules of international private law do not provide otherwise. None of the parties can transfer their rights and obligations to third parties insofar as nothing else is determined in the present terms. If and insofar as any provision in the rental agreement and the present terms should prove to be null and void, the other terms will remain in force and the void article will be deemed to have been converted so that it is brought into line with the apparent intentions of the parties.